Increase Customer Service and Decrease False Alarms with Central Station Certification
Central Station Certification is crucial for customers as it ensures their security system is monitored by a professional, reliable service that has been independently verified to meet industry standards. For monitoring stations, UL 827 certification highlights their commitment to quality and reliability, setting them apart from competitors who may not meet the same rigorous standards.
UL 827 is the safety standard for Central Station Alarm Services. It establishes the requirements for the construction, performance, and operation of facilities that provide monitoring services for alarm systems, such as burglary, fire, and other emergency-related alarms.
Intertek's Central Station Certification Solutions
As a central station, you take pride in delivering exceptional service to your customers. Whether you monitor fire, security, or both, becoming an ETL Listed Central Station gives you a competitive edge by expanding your service offerings and boosting customer loyalty. As industry standards evolve, your certification ensures compliance with the latest requirements, helps reduce false or unwanted alarms and dispatches, and supports ongoing professional development and process improvements to maintain your reputation and attract new clients.
Learn how to become an ETL Listed Central Station.
Utilize AlarmDIRECT, our unique online system for generating intrusion and fire certificates.
Intertek works closely with the The Monitoring Association (TMA). Check out the TMA Five Diamond Operator Training Program to learn how as a certified central station you can differentiate yourself even further.
Learn More – Visit our Knowledge Center
- ETL Certification Mark: Assurance of Compliance to National Standards - fact sheet
- Flame Detectors: FM 3260 Testing & Certification - fact sheet
- 10 Considerations for an Efficient Product Approval - fact sheet
- Becoming a Listed Alarm Service Company - white paper
- Overview of Product Certification - webinar
- Testing and Certification of Heat Alarms and Detectors - fact sheet
- Life Safety Security Testing and Certification Solutions - fact sheet
- Alarm Service Certification and Assurance
- Product Listing & Marking Strategies - white paper
- AHJ Handbook
- Becoming a Listed Central Station - white paper
Learn more about our ETL Mark
and certification from Intertek
